My strategy is in exit pending ? what to do?

The status of my strategy is exit pending? How to handle this?

If the open position in a strategy equals zero, and the strategy is stuck in exit-pending status, the system will automatically change it to Exited at around 5:45 PM. If the system does not for any reason, please connect with us on live chat with the strategy id and we will manually change it.

If the open position in a strategy does not equal zero, and the strategy is stuck in exit-pending status, the system will automatically change it to Error-execution.

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